Privacy Policy

1. Introduction

DMV Housing ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Section 8 housing services in the Washington D.C. metropolitan area.

2. Information We Collect

3. How We Use Your Information

• Service Delivery: Process Section 8 applications and manage tenant-landlord matching
• Verification: Confirm eligibility for Section 8 programs with DCHA
• Communication: Send updates about housing opportunities and program changes
• Legal Compliance: Meet federal and local housing regulations
• Improvement: Enhance our services and user experience
• Safety: Prevent fraud and ensure housing program integrity

4. Information Sharing

We share your information only as necessary to provide our services:

• DC Housing Authority (DCHA): For voucher verification and compliance
• HUD: As required for federal housing programs
• Participating Landlords/Tenants: Only necessary contact information for approved matches
• Service Providers: Trusted partners who assist in our operations (under strict confidentiality)
• Legal Requirements: When required by law or court order

5. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmissions
• Secure servers with firewall protection
• Regular security audits and updates
• Limited access to personal information (need-to-know basis)
• Employee training on data protection
• Compliance with Fair Housing Act privacy requirements

6. Your Rights

Under applicable laws, you have the right to:

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Active participant records: Duration of program participation plus 7 years
• Application records: 3 years from submission date
• Financial records: 7 years per IRS requirements
• Communication records: 2 years from last contact

8. Children\'s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve site functionality and user experience
• Prevent fraudulent activity

You can control cookies through your browser settings. Disabling cookies may limit some site features.

10. Third-Party Links

Our site may contain links to DCHA, HUD, and other housing-related websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. For significant changes, we will provide prominent notice or direct notification.