Help & Support
The Verified DC Voucher Network
How do I get verified?
Tenants verify their voucher from your voucher page; landlords verify from Get Verified. Our team reviews submissions and the badge appears once approved.
How does contact info stay private?
A tenant’s phone and email are hidden until a landlord chooses to unlock the profile. Tenants are never listed publicly.
How does billing work for landlords?
The Pro plan is $29/month including 5 units, then $4.99 per additional unit. Manage your plan and payment method from Account & Billing.
How do I submit a maintenance request?
If you’re a tenant with an active tenancy, go to Maintenance → New Request. Your landlord is notified and you can track the status.
Still need help?
Email us at support@dmvhousing.org and we’ll get back to you.